IT Training for Staff (General)
With the rapid growth of IT and digital devices technology, one may wonder what handy tools are available to help with the daily operation in office. IT training and development for general staff in HKUST have become an essential need to broaden staff IT knowledge, as well as to master skills that could help increase efficiency and productively in their office role.
Objective
The programme is target to develop IT skills and raise IT awareness of general Staff through series of classroom workshops, as well as enabling them to increase adoption and make wise-use of IT tools and gadgets.
What to be Offered
A series of training, from elementary to advanced level, would be offered. The training areas would include:
- Cybersecurity Knowledge
- AI
Past Training Resources
Course Schedule
2024 (Completed)
| Course | Date | Conducted By |
| Data Protection with Azure Information Protection (AIP) - English | 16 May | ITSC |
| Advanced Training for Microsoft 365 Copilot - R&D - Cantonese | 25 April | Microsoft |
| Advanced Training for Microsoft 365 Copilot - IT - Cantonese | 25 April | Microsoft |
| Training on Personal Data Privacy by PCPD - English | 23 April | PCPD |
| Advanced Training for Microsoft 365 Copilot - Administration - Cantonese | 22 April | Microsoft |
| Advanced Training for Microsoft 365 Copilot - Teaching & Learning - English | 22 April | Microsoft |
| Advanced Training for Microsoft 365 Copilot - Human Resources - English | 16 April | Microsoft |
| Advanced Training for Microsoft 365 Copilot - Student Service - Cantonese | 16 April | Microsoft |
| Introductory Training for Microsoft 365 Copilot - English | 12 April | Microsoft |
| Introductory Training for Microsoft 365 Copilot - Cantonese | 11 April | Microsoft |
| Mobile Device Security | 5 February | Kenfil |
| Phishing Email Training | 8 January | ITSC |
2023 (Completed)
| Course | Date | Conducted By |
| IT Security Training - Cybersecurity Introduction | 3 November | Kenfil Hong Kong Limited |
| Personal Data Privacy by PCPD & Legal Office | 18 October | PCPD & LEGAL Office |
| Prompt Engineering & Advanced ChatGPT Use Cases (STF-102) |
22 September 27 July |
Microsoft & ITSC |
| Data Protection with Azure Information Protection (AIP) | 21 September | ITSC |
| Introduction to Generative AI & ChatGPT (STF-101) |
1 August | Microsoft & ITSC |
| Briefing on Sending Mass Mail to All Staff and All Students (target to IDLPs and authorized senders) | 24 July | ITSC |
| Advanced Features in Qualtrics | 20 July | ITSC |
| Introduction to Qualtrics | 5 July | ITSC |
| ChatGPT Introduction and Security Awareness | 3 July 30, 19 June |
ITSC |
| Mastering Acrobat DC Professional (Online) | 4 May | Welkin Systems Limited |
| Introduction to Classroom AV Facilities | 21 & 25 April | ITSC |
| Personal Data Privacy by PCPD and LEGAL | 18 April | PCPD & LEGAL Office |
| Mastering Skills for Protection of Sensitive Data using Azure Information Protection (AIP) | 9 March | ITSC |
| Mobile Device Security | 12 January | Kenfil Hong Kong Limited |
2022 (Completed)
| Course | Date | Conducted By |
| IT Security Training - Cybersecurity Introduction | 19 December | Kenfil Hong Kong Limited |
| Personal Data Privacy by PCPD & Legal Office | 13 December | PCPD & LEGAL Office |
| Working from Home Security Awareness | 17 November | Kenfil Hong Kong Limited |
| IT Security Training - Cybersecurity Introduction | 27 October | Kenfil Hong Kong Limited |
| Advanced Features in Qualtrics | 23 August | ITSC |
| Introduction to Qualtrics | 16 August | ITSC |
| Personal Data Privacy by PCPD & Legal Office | 30 June | PCPD & LEGAL Office |
| Paperless E-signature and Document Approval to Improve Business Agility | 11 April | ITSC |
| Migrate files in Netdrive to Shared Library | 4 March | ITSC |
| Migrate files in Netdrive to Shared Library | 25 February | ITSC |
| Mastering PDF Files with Acrobat DC Professional | 12 January | Welkin Systems Limited |
2021 (Completed)
| Course | Date | Conducted By |
| Introducing Classroom A/V Facilities | 3 December | ITSC |
| Introducing HKUST Telephone Service | 22 November | ITSC |
| Introducing Classroom A/V Facilities | 5 November | ITSC |
| Personal Data Privacy by PCPD and VPABO | 26 October | PCPD |
| IT Security Training - Cybersecurity Introduction | 4 October | Kenfil Hong Kong Limited |
| Mastering PDF Files with Acrobat DC Professional | 18 August | Welkin Systems Limited |
| Advanced Features in Qualtrics | 29 July | ITSC |
| Introduction to Qualtrics | 26 July | ITSC |
| Solving PC Problem | 9 June | Welkin Systems Limited |
| Advanced Data Protection with AIP | 13 April | ITSC |
| InSync Backup to One Drive | 8 April | ITSC |
| Training on Personal Data Privacy by PCPD and VPABO | 30 March | PCPD & VPAB Office |
| Basic Data Protection with AIP | 1 April | ITSC |
2020 (Completed)
| Course | Date | Conducted By |
| IT Security Training - Cybersecurity Introduction | 13 November | Kenfil Hong Kong Limited |
| Personal Data Privacy by PCPD and VPABO | 5 October | PCPD & VPAB Office |
| Introduction of Power Automate | 18 August AM | K-Solve |
| Demonstration on Power Automate with Microsoft Forms, SharePoint & Outlook | 18 August PM | K-Solve |
| AIP Data Protection for All Staff | 22 July | ITSC |
| Working with Microsoft Teams | 29 May & 4 June | Microsoft |
| InSync Backup to One Drive | 8 April | ITSC |
| Training on Personal Data Privacy by PCPD and VPABO | 21 January | PCPD & VPAB Office |
For enquiries, please send an email to us.