Training and developing IT staff are crucial to the future success of an organization. With the fast advancement of IT technology, staff should devote life-long learning approach to update new concepts and techniques, in order to be more efficient, productive and adaptable. This training programme targets for all IT staff, including management, technical support and application developers, to enrich and broaden their knowledge.
Objective
This program is mainly for IT staff like managers, system administrators, application developers, etc, to keep their knowledge up-to-date and equip them with appropriate IT skillsets, so that they can fulfil their job duties. The mission is to develop their expertise in appreciation of the critical role they play in supporting HKUST system and applications.
What to be offered
A series of training, from foundation to advanced level, will be offered. Areas will cover:
- Technical IT training in system support and application development
- Administrative and soft skills
- Cybersecurity knowledge
- Hot topics in IT areas
Past Training Resources
Learning Path
Staff can choose their interested topics to attend each year to update their skillsets. They are expected to complete at least 3 core courses and 3 elective courses in two years time, in which around a total of 40 hours spent in this programme.
Core Course - Core courses will be offered every year and IT staff are expected to attend all of them. Topics include Personal Data Privacy, Cybersecurity and IT Service Management.
Elective Course - Elective courses will be offered from time to time and IT staff are expected to attend any of them according to their needs and interests.
Continuing Professional Development (CPD) Unit
Staff on attending training courses offered in this program will earn CPD units, (1 CPD unit = 1 hour). ITSO will keep records on the number of CPD attained for each staff. By accumulating at least 40 CPD units, with 3 core and 3 elective courses being taken, ITSO will issue a Certificate of Achievement to the staff to show his / her IT skillsets reached a recognized standard.
Enroll to the Programme
IT staff who are interested to enroll to this IT Enrichment Program may send an email to us (cchelp@ust.hk).
Course Schedule
Confirmed Schedule
- TBC
Past Training Schedule
- (Elective) 8 Jun 2023 - ChatGPT Introduction & Security Awareness for Cybersecurity Coordinators (1.5 hours)
- (Elective) 9 May 2023 - Operating System (OS) Vulnerability Scanning using Nessus (1.5 hours)
- (Elective) 21 Apr 2023 - Web Application Health-Check Scanning using Acunetix (2.5 hours)
- (Core) 18 Apr 2023 - Data Privacy by Privacy Commissioner for Personal Data (PCPD) and Legal Office (2 hours)
- (Elective) 12 Jan 2023 - Mobile Device Security (Zoom) (2 hours)
- (Core) 19 Dec 2022 - Cybersecurity Introduction (2.5 hours)
- (Core) 13 Dec 2022 - Data Privacy by Privacy Commissioner for Personal Data (PCPD) and Legal Office (2 hours)
- (Elective) 17 Nov 2022 - Working from Home Security Awareness (Zoom) (2 hours)
- (Core) 27 Oct 2022 - Cybersecurity Introduction (2.5 hours)
- (Core) 30 Jun 2022 - Data Privacy by Privacy Commissioner for Personal Data (PCPD) and Legal Office (2 hours)
- (Elective) 11 Apr 2022 - Paperless E-signature and Document Approval to Improve Business Agility (1 hour)
- (Core) 26 Oct 2021 - Data Privacy by Privacy Commissioner for Personal Data (PCPD) (3 hours)
- 13 Oct 2021 - CSC Briefing (1.5 hours)
- (Core) 4 Oct 2021 - Cybersecurity Introduction (3 hours)
- (Core) 13 Nov 2020 - Cybersecurity Introduction (3 hours)
- (Core) 5 Oct 2020 - Data Privacy by Privacy Commissioner for Personal Data (PCPD) (3 hours)
- (Elective) 5 Aug 2020 - Introduction to SQL Server Database Administration
- (Elective) 8 Jul 2020 - Secure Software Development and Minimum Security Standards
- (Elective) 11 Jun 2020 - Introduction to Azure Cloud Computing
- (Elective) 8 Apr 2020 - Migration InSync Backup to OneDrive (Zoom) (2 hours)
- (Elective) 6 Apr 2020 - Email Security (Zoom) (2 hours)
- (Elective) 27 Mar 2020 - Email Security (Zoom) (2 hours)
- (Core) 21 Jan 2020 - Data Privacy by Privacy Commissioner for Personal Data (PCPD) (3 hours)
- (Core) 28 Nov 2019 - Data Privacy by Privacy Commissioner for Personal Data (PCPD) (3 hours)
- (Core) 14 Oct 2019 - Cybersecurity Introduction (3 hours)
- (Elective) 13 Aug 2019 - Team Collaboration with Microsoft Teams (3 hours)
- (Core) 6 Aug 2019 - ITIL 4 Foundation Overview (3 hours)
- (Elective) 3 Jul 2019 - Linux System Administration III (6 hours)
- (Elective) 26 Jun 2019 - Implementing Breach Resistance Security in Windows Server 2016 (3 hours)
- (Elective) 15 May 2019 - Microsoft 365 Device Management (6 hours)
- (Elective) 29 Apr 2019 - Linux System Administration II (6 hours)
- (Elective) 22 March 2019 PM - Big Data and Deep Learning Introduction (3 hours)
- (Elective) 5 Dec 2018 PM - Minimum Security Standards for Applications and Secure Software Development Lifecycle (3 hours)
- (Elective) 3 Dec 2018 PM - Windows 10 IT Pro Essentials Support Secrets (3 hours)
- (Core) 23 Nov 2018 PM - Cybersecurity Introduction (3 hours)
- (Core) 18 Oct 2018 PM - Data Privacy by Privacy Commissioner for Personal Data (PCPD) (3 hours)
- (Elective) 4 Oct 2018 PM - Updating Skills from CentOS Linux 6 to CentOS 7 (3 hours)
- (Elective) 9 Aug 2018 - Linux System Administration I (6 hours)
- (Core) 10 Jul 2018 PM - Data Privacy by Privacy Commissioner for Personal Data (PCPD) (3 hours)
- (Core) 7 Jun 2018 PM - Introduction to ITIL IT Service Management (3 hours)