IT Training for Administrative Staff
With the rapid growth of IT and digital devices technology, one may wonder what handy tools are available to help with the daily operation in office. IT training and development for administrative colleagues have become an essential need to broaden staff IT knowledge, as well as to master skills that could help increase efficiency and productively in their office role.
Objective
The programme is target to develop IT skills and raise IT awareness of administrative staff (including but not limited to secretaries, executive officers, and clerical staff, etc.) through series of classroom workshops, as well as enabling them to increase adoption and make wise-use of IT tools and gadgets.
What to be Offered
A series of training, from elementary to advanced level, would be offered. The training areas would include:
- Microsoft 365
- Productivity & Collaboration Tools
- Digital A/V and Video Conferencing Tools
Past Training Resources
Course Schedule
2024 (Confirmed)
| Course | Course Outline | Date | Enrollment |
| Advanced Microsoft 365 Outlook (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 21 Oct | Completed |
| Advanced Presentation Preparation (Microsoft PowerPoint) (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 5 Nov PM | Register |
2024 (Tentative)
-
Advanced Presentation Preparation
-
Advanced Working with Spreadsheet
-
Advanced Word Processing
-
Advanced O365 Outlook
-
Mastering PivotTables
-
SharePoint Online for General Users
-
Team Collaboration with Microsoft 365
-
Adobe DC Professional
-
Introduction to Qualtrics
-
Advanced Features in Qualtrics
2024 (Completed)
| Course | Course Outline | Date | Conducted By | Training Material | Video |
| Team Collaboration Tools in Microsoft 365 (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 25 Jan PM | Welkin Systems Limited | Video | |
| SharePoint Online for General Users (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 26 Feb PM | Welkin Systems Limited | --- | --- |
| Mastering PivotTables in Microsoft Excel (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 11 Mar PM | Welkin Systems Limited | PDF XLSX |
Video |
| Personal File Storage with OneDrive for Business (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 9 Apr PM | Welkin Systems Limited | --- | --- |
| SharePoint Online for General Users (English) (1/2 Day) (Face-to-Face) | Course Outline | 29 May PM | Welkin Systems Limited | Video | |
| Preparing Dashboard and Report with Microsoft Excel (Cantonese) (1 Day) (Face-to-Face) | Course Outline | 26 Jun | Welkin Systems Limited | --- | --- |
| Advanced Working with Spreadsheet (Microsoft Excel): Data Analysis and Reporting (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 9 Jul PM | Welkin Systems Limited | PDF XLSX |
Video |
| Introduction to Qualtrics (Cantonese) (1/2 Day) (Face-to-Face) | N/A | 25 Jul PM | ITSC | Video | |
| Advanced Features in Qualtrics (Cantonese) (1/2 Day) (Face-to-Face) | N/A | 14 Aug PM | ITSC | Video | |
| Advanced Working with Spreadsheet (Microsoft Excel): Formula and Functions (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 26 Aug PM | Welkin Systems Limited | PDF XLSX |
Video |
| Preparing Dashboard and Report with Microsoft Excel (Cantonese) (1 Day) (Face-to-Face) | Course Outline | 24 Sep | Form.Welkin Limited | XLSX | N/A |
2023 (Completed)
| Course | Course Outline | Date | Conducted By | Training Material | Video |
| Mastering PivotTables in Microsoft Excel (1/2 Day) (Online via Zoom) | Course Outline | 17 Jan PM | Welkin Systems Limited | --- | --- |
| Personal File Storage with OneDrive for Business (1/2 Day) (Online via Zoom) | Course Outline | 17 Feb AM | Welkin Systems Limited | --- | --- |
| Personal File Storage with OneDrive for Business (1/2 Day) (Mixed Mode) | Course Outline | 22 Feb PM | Welkin Systems Limited | Video | |
| Mastering Acrobat DC Professional (1/2 Day) (Online via Zoom) | Course Outline | 7 Mar PM | Welkin Systems Limited | --- | --- |
| Advanced Microsoft 365 Outlook (1/2 Day) (Mixed Mode) | Course Outline | 16 Mar AM | Welkin Systems Limited | --- | --- |
| Introducing Classroom A/V Facilities (Cantonese) (1.5 Hrs) (Face-to-Face) | N/A | 21 Apr AM | ITSC | N/A | |
| Introducing Classroom A/V Facilities (English) (1.5 Hrs) (Face-to-Face) | N/A | 25 Apr AM | ITSC | N/A | |
| Mastering Acrobat DC Professional (English) (1/2 Day) (Online via Zoom) | Course Outline | 4 May PM | Welkin Systems Limited | PDF Sample Files |
Video |
| Advanced Microsoft 365 Outlook (English) (1/2 Day) (Face-to-Face) | Course Outline | 30 May AM | Welkin Systems Limited | Video | |
| SharePoint Online for General Users (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 8 Jun PM | Welkin Systems Limited | --- | --- |
| SharePoint Online for General Users (English) (1/2 Day) (Face-to-Face) | Course Outline | 14 Jun PM | Welkin Systems Limited | --- | --- |
| ChatGPT Introduction and Security Awareness (Cantonese) (1.5 Hrs) (Face-to-Face) | N/A | 19 Jun PM | ITSC | ||
| Advanced Presentation Preparation (MS PowerPoint) (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 27 Jun PM | Welkin Systems Limited | --- | --- |
| ChatGPT Introduction and Security Awareness (English) (1.5 Hrs) (Online via Zoom) | N/A | 30 Jun PM | ITSC | ||
| ChatGPT Introduction and Security Awareness (Cantonese) (1.5 Hrs) (Face-to-Face) | N/A | 3 Jul PM | ITSC | ||
| Introduction to Qualtrics (Cantonese) (1/2 Day) (Face-to-Face) | N/A | 5 Jul PM | ITSC | --- | --- |
| (STF-101-1) Introduction to Generative AI & ChatGPT (Cantonese) (1.5 Hrs) (Face-to-Face) | N/A | 13 Jul PM | Microsoft Hong Kong Limited | ||
| (STF-101-2) Introduction to Generative AI & ChatGPT (English) (1.5 Hrs) (Face-to-Face) | N/A | 13 Jul PM | Microsoft Hong Kong Limited | ||
| Advanced Features in Qualtrics (Cantonese) (1/2 Day) (Face-to-Face) | N/A | 20 Jul PM | ITSC | --- | --- |
| (STF-102-1) Prompt Engineering & Advanced ChatGPT Use Cases (Cantonese) (1.5 Hrs) (Face-to-Face) | N/A | 27 Jul PM | Microsoft Hong Kong Limited | ||
| (STF-102-2) Prompt Engineering & Advanced ChatGPT Use Cases (English) (1.5 Hrs) (Face-to-Face) | N/A | 27 Jul PM | Microsoft Hong Kong Limited | ||
| (STF-101-3) Introduction to Generative AI & ChatGPT (Cantonese) (1.5 Hrs) (Online via Zoom) | N/A | 1 Aug AM | Microsoft Hong Kong Limited | ||
| (STF-101-4) Introduction to Generative AI & ChatGPT (English) (1.5 Hrs) (Online via Zoom) | N/A | 1 Aug PM | Microsoft Hong Kong Limited | ||
| Data Protection with OneDrive for Business (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 3 Aug PM | Welkin Systems Limited | --- | --- |
| (STF-102-3) Prompt Engineering & Advanced ChatGPT Use Cases (Cantonese) (1.5 Hrs) (Hybrid) | N/A | 11 Aug PM | Microsoft Hong Kong Limited | ||
| (STF-102-4) Prompt Engineering & Advanced ChatGPT Use Cases (English) (1.5 Hrs) (Hybrid) | N/A | 11 Aug PM | Microsoft Hong Kong Limited | ||
| (STF-101-5) Introduction to Generative AI & ChatGPT (English) (1.5 Hrs) (Hybrid) | N/A | 15 Sep AM | Microsoft Hong Kong Limited | ||
| Advanced Working with Spreadsheet (Microsoft Excel): Formula and Functions (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 20 Sep PM | Welkin Systems Limited | --- | --- |
| (STF-102-5) Prompt Engineering & Advanced ChatGPT Use Cases (English) (1.5 Hrs) (Hybrid) | N/A | 22 Sep PM | Microsoft Hong Kong Limited | ||
| Data Protection with OneDrive for Business (English) (1/2 Day) (Face-to-Face) | Course Outline | 27 Sep PM | Welkin Systems Limited | N/A | |
| Advanced Working with Spreadsheet (Microsoft Excel): Data Analysis and Reporting (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 10 Oct PM | Welkin Systems Limited | --- | --- |
| Advanced Word Processing (Microsoft Word): Content Management (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 25 Oct PM | Welkin Systems Limited | Video | |
| Mastering PivotTables in Microsoft Excel (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 8 Nov PM | Welkin Systems Limited | --- | --- |
| Advanced Working with Spreadsheet (Microsoft Excel): Formula and Functions (English) (1/2 Day) (Face-to-Face) | Course Outline | 15 Nov PM | Welkin Systems Limited | --- | --- |
| Advanced Presentation Preparation (Microsoft PowerPoint) (English) (1/2 Day) (Face-to-Face) | Course Outline | 21 Nov PM | Welkin Systems Limited | PDF (Password: GT6A-UST75E) ZIP |
Video |
| Advanced Word Processing (Microsoft Word): Document Setup (Cantonese) (1/2 Day) (Face-to-Face) | Course Outline | 5 Dec PM | Welkin Systems Limited | Video | |
| Advanced Working with Spreadsheet (Microsoft Excel): Data Analysis & Reporting (English) (1/2 Day) (Face-to-Face) | Course Outline | 12 Dec PM | Welkin Systems Limited | --- | --- |
2022 (Completed)
| Course | Course Outline | Date | Conducted By |
| Mastering Acrobat DC Professional (3 Hrs) (Online via Zoom) | Course Outline | 12 Jan PM | Welkin Systems Limited |
| Advanced Working with Spreadsheet (MS Excel): Formula and Functions (1/2 Day) (Online via Zoom) | Course Outline | 16 Feb PM | Welkin Systems Limited |
| Advanced O365 Outlook (1/2 Day) (Online via Zoom) | Course Outline | 22 Feb PM | Welkin Systems Limited |
| Advanced Working with Spreadsheet (MS Excel): Data Analysis and Reporting (1/2 Day) (Online via Zoom) | Course Outline | 7 Mar PM | Welkin Systems Limited |
| Team Collaboration Tools in Microsoft 365 (1/2 Day) (Online via Zoom) | Course Outline | 6 Apr PM | Welkin Systems Limited |
| Team Collaboration Tools in Microsoft 365 (1/2 Day) (Online via Zoom) | Course Outline | 31 May PM | Welkin Systems Limited |
| Advanced Working with Spreadsheet (MS Excel): Formula and Functions (1/2 Day) (Online via Zoom) | Course Outline | 29 Jul AM | Welkin Systems Limited |
| Advanced Working with Spreadsheet (MS Excel): Data Analysis and Reporting (1/2 Day) (Online via Zoom) | Course Outline | 4 Aug PM | Welkin Systems Limited |
| Introduction to Qualtrics (1/2 Day) (Online via Zoom) | N/A | 16 Aug AM | ITSC |
| Advanced Features in Qualtrics (1/2 Day) (Online via Zoom) | N/A | 23 Aug AM | ITSC |
| SharePoint Online for General Users (1/2 Day) (Online via Zoom) | Course Outline | 21 Sep PM | Welkin Systems Limited |
| SharePoint Online for General Users (1/2 Day) (Online via Zoom) | Course Outline | 29 Sep PM | Welkin Systems Limited |
| Mastering PivotTables in Microsoft Excel (1/2 Day) (Online via Zoom) | Course Outline | 6 Oct PM | Welkin Systems Limited |
| SharePoint Online for General Users (1/2 Day) (Online via Zoom) | Course Outline | 12 Oct PM | Welkin Systems Limited |
| SharePoint Online for General Users (1/2 Day) (Online via Zoom) | Course Outline | 3 Nov PM | Welkin Systems Limited |
| Mastering PivotTables in Microsoft Excel (1/2 Day) (Online via Zoom) | Course Outline | 25 Nov PM | Welkin Systems Limited |
2021 (Completed)
| Course | Course Outline | Date | Conducted By |
| Introduction to Microsoft Forms (1.5 Hrs) (Online via Zoom) | N/A | 13 Jan AM | ITSC |
| Working Better with Microsoft Teams (Cantonese) (1.5 Hrs) (Online via Microsoft Teams) | N/A | 18 Jan AM | Microsoft Hong Kong Limited |
| Working Better with Microsoft Teams (English) (1.5 Hrs) (Online via Microsoft Teams) | N/A | 28 Jan AM | Microsoft Hong Kong Limited |
| Solving Common PC Problems (3 Hrs) (Online via Zoom) | Course Outline | 26 Feb AM | Welkin Systems Limited |
| Working Better with Microsoft Teams (Cantonese) (1.5 Hrs) (Online via Microsoft Teams) | N/A | 24 Mar AM | Microsoft Hong Kong Limited |
| Advanced Presentation Preparation (MS PowerPoint) (1/2 Day) (Online via Zoom) | Course Outline | 21 Apr PM | Welkin Systems Limited |
| Advanced Working with Spreadsheet (MS Excel): Data Analysis and Reporting (1/2 Day) (Online via Zoom) | Course Outline | 4 May PM | Welkin Systems Limited |
| Advanced O365 Outlook (1/2 Day) (Online via Zoom) | Course Outline | 12 May PM | Welkin Systems Limited |
| Advanced Presentation Preparation (MS PowerPoint) (1/2 Day) (Online via Zoom) | Course Outline | 20 May PM | Welkin Systems Limited |
| Advanced Working with Spreadsheet (MS Excel): Formula and Functions (1/2 Day) (Online via Zoom) | Course Outline | 26 May PM | Welkin Systems Limited |
| Advanced Working with Spreadsheet (MS Excel): Data Analysis and Reporting (1/2 Day) (Online via Zoom) | Course Outline | 31 May PM | Welkin Systems Limited |
| Advanced Working with Spreadsheet (MS Excel): Formula and Functions (1/2 Day) (Online via Zoom) | Course Outline | 3 Jun PM | Welkin Systems Limited |
| Solving Common PC Problems (Cantonese) (3 Hrs) (Online via Zoom) | Course Outline | 9 Jun PM | Welkin Systems Limited |
| Personal File Storage with OneDrive for Business (1/2 Day) (Online via Zoom) | Course Outline | 17 Jun PM | Welkin Systems Limited |
| Data Protection with OneDrive for Business (1/2 Day) (Online via Zoom) | Course Outline | 22 Jun PM | Welkin Systems Limited |
| Introduction to Qualtrics (Cantonese) (1/2 Day) (Online via Zoom) | N/A | 26 Jul AM | ITSC |
| Advanced Features in Qualtrics (Cantonese) (1/2 Day) (Online via Zoom) | N/A | 29 Jul AM | ITSC |
| Mastering Acrobat DC Professional (3 Hrs) (Online via Zoom) | Course Outline | 18 Aug PM | Welkin Systems Limited |
| Introducing Classroom A/V Facilities (1.5 Hrs) (Face-to-Face) | N/A | 5 Nov AM | ITSC |
| Introducing HKUST Telephone Service (1.5 Hrs) (Mix mode) | N/A | 22 Nov PM | ITSC |
| Introducing Classroom A/V Facilities (1.5 Hrs) (Face-to-Face) | N/A | 3 Dec AM | ITSC |
2020 (Completed)
| Course | Course Outline | Date | Conducted By |
| Introduction to O365 Outlook (1/2 Day) | Course Outline | 8 Jan AM | Welkin Systems Limited |
| Advanced O365 Outlook and Email Security (1/2 Day) | Course Outline | 8 Jan PM | Welkin Systems Limited & ITSC |
| Advanced O365 Outlook and Email Security (1/2 Day) | Course Outline | 16 Jan PM | Welkin Systems Limited & ITSC |
| Introduction to O365 Outlook (1/2 Day) (Online via Zoom) | Course Outline | 2 Apr PM | Welkin Systems Limited |
| Advanced O365 Outlook (1/2 Day) (Online via Zoom) | Course Outline | 9 Apr PM | Welkin Systems Limited |
| Advanced Word Processing (MS Word): Content Management (1/2 Day) (Online via Zoom) | Course Outline | 21 Apr PM | Welkin Systems Limited |
| Advanced Working with Spreadsheet (MS Excel): Data Analysis and Reporting (1/2 Day) (Online via Zoom) | Course Outline | 13 May PM | Welkin Systems Limited |
| Advanced Word Processing (MS Word): Document Setup (1/2 Day) (Online via Zoom) | Course Outline | 19 May PM | Welkin Systems Limited |
| Advanced Working with Spreadsheet (MS Excel): Formula and Functions (1/2 Day) (Online via Zoom) | Course Outline | 27 May PM | Welkin Systems Limited |
| Working with Microsoft Teams (1.5 Hrs) (Online via Microsoft Teams) | Seminar Outline | 29 May PM | Microsoft Hong Kong Limited |
| More Features in Microsoft Teams and O365 (1.5 Hrs) (Online via Microsoft Teams) | Seminar Outline | 4 Jun PM | Microsoft Hong Kong Limited |
| Power Apps & Power Automate: A Half-day Overview to Power Platform (3 Hrs) | N/A | 6 Aug AM | Microsoft Hong Kong Limited |
| Qualtrics Webinar - Core XM: Getting Started (Webinar) | N/A | 6 Aug AM | Qualtrics |
| Enabling New Ways of Work: A Half-day Overview into Power Platform & Teams integration (3 Hrs) | N/A | 13 Aug AM | Microsoft Hong Kong Limited |
| Introduction of Power Automate (2.5 Hrs) (Online via Microsoft Teams) | N/A | 18 Aug AM | K-Solve IT Solutions Limited |
| Demonstration on Power Automate with Microsoft Forms, SharePoint & Outlook (2.5 Hrs) (Online via Microsoft Teams) | N/A | 18 Aug PM | K-Solve IT Solutions Limited |
| Qualtrics Webinar - Core XM: Product Innovation (Webinar) | N/A | 20 Aug AM | Qualtrics |
| Personal File Storage with OneDrive for Business (1/2 Day) (Online via Zoom) | Course Outline | 20 Nov PM | Welikn Systems Limited |
| IT Survival Tips (Cantonese) (2 Hrs) (Online via Zoom) | Seminar Outline | 27 Nov AM | ITSC |
| Data Protection with OneDrive for Business (1/2 Day) (Online via Zoom) | Course Outline | 27 Nov PM | Welkin Systems Limited |
| IT Survival Tips (English) (2 Hrs) (Online via Zoom) | Seminar Outline | 1 Dec PM | ITSC |
For enquiries, please send an email to us.