Availability
Staff and Postgraduate @Connect users can apply for a full name email alias to supplement the often cryptic ITSO Network Account name, which is restricted to 12 characters maximum. Such an alias can provide users with a more meaningful email address for external communication, i.e. on business cards, research papers and journal publications. The alias for staff users remains active as long as you have a valid ITSO Network Account while the alias for @Connect users is lifelong. It can contain 32 characters maximum.
Choosing a Name
Staff may decide their own alias, subject to certain syntactic rules and the first-come-first-served principle in case of name clashes. An email alias for postgraduate users must contain their surname, which will need to be abbreviated if longer than 10 characters.
Here are two examples:
| ITSO Network Account | Full Name Email Alias |
|---|---|
| kkchanaa | John.K.K.Chan |
| bbleeac | BB.Lee |
Select your full name email alias carefully as, once chosen, it cannot be changed. If you have any queries, contact the ITSO support team (cchelp@ust.hk). All emails addressed to your alias will be redirected to your email account.
How to Apply?
Postgraduate @Connect Users: Setup Full Name Email Alias (PG Student)
Exchange Users: Set up Full Name Email Alias (Staff or Project Account)