2023 IT Services Satisfaction Survey Result
In April 2023, we have conducted the annual user satisfaction survey to solicit feedbacks from staff and students on various ITSO services. This year, we received an active participation of 1249 users (897 students and 352 staff).
Responses from Staff
Services Satisfaction
5 points scale (1 being the lowest and 5 being the highest)
know more about services provided by ITSC to staff
Satisfaction on Overall Delivery 2023 vs 2022
5 points scale (1 being the lowest and 5 being the highest)
know more about Overall Delivery
Overall Satisfaction with Computing Environment at HKUST
Responses from Students
Services Satisfaction
5 points scale (1 being the lowest and 5 being the highest)
know more about services provided by ITSC to student
Satisfaction on Overall Delivery 2023 vs 2022
5 points scale (1 being the lowest and 5 being the highest)
know more about Overall Delivery
Overall Satisfaction with Computing Environment at HKUST
