2022 IT Services Satisfaction Survey Result

In May 2022, we have conducted the annual user satisfaction survey to solicit feedbacks from staff and students on various ITSO services. This year, we received an active participation of 1205 users (748 students and 457 staff).

Responses from Staff

Services Satisfaction

5 points scale (1 being the lowest and 5 being the highest)

know more about services provided by ITSC to staff

 

 

Satisfaction on Overall Delivery 2022 vs 2021

5 points scale (1 being the lowest and 5 being the highest)

know more about Overall Delivery 

 

Overall Satisfaction with Computing Environment at HKUST

Responses from Students

Services Satisfaction

5 points scale (1 being the lowest and 5 being the highest)

know more about services provided by ITSC to student

Satisfaction on Overall Delivery 2022 vs 2021

5 points scale (1 being the lowest and 5 being the highest)

know more about Overall Delivery 

 

Overall Satisfaction with Computing Environment at HKUST