2020 IT Services Satisfaction Survey Result
In early May 2020, we have conducted the annual user satisfaction survey to solicit feedbacks from staff and students on various ITSO services. This year, we received an active participation of 1186 users (857 students and 329 staff).
Responses from Staff
Services Satisfaction
5 points scale (1 being the lowest and 5 being the highest)
know more about services provided by ITSC to staff
Satisfaction on Overall Delivery 2019 vs 2020
5 points scale (1 being the lowest and 5 being the highest)
know more about Overall Delivery
Overall Satisfaction with Computing Environment at HKUST
Responses from Students
Services Satisfaction
5 points scale (1 being the lowest and 5 being the highest)
know more about services provided by ITSC to student
Satisfaction on Overall Delivery 2019 vs 2020
5 points scale (1 being the lowest and 5 being the highest)
know more about Overall Delivery
Overall Satisfaction with Computing Environment at HKUST
